26 Reviews
Quality theme with very good support
Author response
Thank you very much for your kind words! We much appreciate it. We will do our best to provide the top notch service for our Customers.
Its a good theme, it works fine, but:
- No Footer customize via Widgets possible
- Some responsive Bugs
- Some Words are not translateable, like the contactform
But its a good theme with a good loadtime
Author response
Thank you for your kind words! Please, contact our Support system by this link https://themerex.ticksy.com/. We will guide you where to customize footer and what language files you need to edit in order to translate contact form.
Well designed and very easy to customize it by your own wishes and needs. Responsive, professional and kind help support team!
Author response
Thank you very much for your rate! We much appreciate it. We will do our best to provide the top notch service for our Customers.
The support team has been very fast and helpful, i thank a lot and i definitely recommend the theme.
Author response
Thank you very much for your review! We much appreciate it. We will do our best to provide the top notch service for our Customers!
I do think its a nice looking theme. It's sometimes a little too technical to adjust it, but with their support you are gonna get there
Author response
Thank you very much for your review! We much appreciate it. We are looking forward to work with your again:)
Nice theme, that can be customized fairly easily.
Author response
Thank you very much for your nice review! We much appreciate it. We are looking forward to work with you:)
thanks you pet club !
Author response
Hello,
Thank you very much for your nice review! Much appreciated it. We are looking forward to work with you again! If you have any theme issue, do not hesitate to contact our support system, we will be happy to assist you.
Best regards.
by Agle 7 years ago
My website looks nothing like the indicated pictures on the template. Not even close.
Author response
We have checked your website. It looks exactly as our live demo. Probably, there was some kind of misunderstanding? We would be happy if you contacted us and specified all your issues. Please, feel free to submit a ticket by using this link https://themerex.ticksy.com/ If you have some troubles submitting tickets, please create a pre-sale ticket then - we would be glad to assist you!
It's a great and flexible theme and the best customer support
Author response
Hello Davidriveraz ,
Thank you very much for your kind words and feedback! Much appreciate it. It is a great pleasure to work with you.
Best regards,
by VG31 8 years ago
It's clean professional beautiful elegant design
Author response
Hello VG31,
Thank you very much for your feedback and rate. We are glad that our theme met your expectations. We will do our best to make a top quality products for our Customers.
Best regards.
Excellent support!!
Author response
Hello Chpagan,
Thank you very much for your rate! It inspires and motivates us. We will try our best to keep the top notch service to our customers.
Best regards.
this theme is an absolute joke. nothing about it works right the first time. more trouble than it's worth-find another theme, trust me.
Author response
Hello,
We see that you have submitted a ticket with a problem after the theme installation. You have got Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 12288 bytes) in/home/pittielovers2016/public_html/wp-admin/includes/post.php on line 1534.
It means there is a lack of memory_limit on your server. But it does not mean that something is wrong with a theme. Changing server settings solves the problem. You can find the information about Server requirements for our theme in the theme documentation at http://petclub.themerex.net/doc/.
Best regards.
by emyll 8 years ago
SUPPORT EXCELLENT , GREAT THEME!
Author response
Hello Emyll,
Thank you very much for your nice review! We appreciate it!
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